Terms of Service

Acceptance of Terms

By accessing and using Snap 2 Story, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

Description of Service

Snap 2 Story provides a platform that transforms your photos into personalised children's storybooks. Our service includes:

• Photo upload and processing
• AI-powered story and illustration generation
• Book customisation options
• Printing and delivery of physical books

User Responsibilities

When using our service, you agree to:

• Provide accurate and complete information
• Only upload photos you have the right to use and share
• Not use the service for any unlawful purpose
• Not upload inappropriate or offensive content
• Maintain the security of your account credentials

Intellectual Property

You retain ownership of the photos you upload. By using our service, you grant us a limited license to use your photos solely for creating your personalised storybook. The story templates, illustrations, and platform design remain the property of Snap 2 Story.

Orders and Payment

Payment terms and order processing:

• All prices are displayed in AUD unless otherwise stated
• Payment is required before production begins
• Orders are processed within 5-7 business days
• Shipping times vary by location

Refunds and Cancellations

Due to the personalised nature of our products, we offer refunds only in the following circumstances:

• Printing defects or damage during shipping
• Significant errors in the final product
• Non-delivery of orders

Please contact us within 14 days of receiving your order to report any issues.

Limitation of Liability

Snap 2 Story is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our service.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.