Privacy Policy

Introduction

Welcome to Snap 2 Story. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us:

• Personal Information: Name, email address, and contact details when you create an account or place an order.
• Photos: Images you upload to create personalised storybooks.
• Payment Information: Billing details processed securely through our payment providers.
• Child Information: Names and details used to personalise stories.

How We Use Your Information

We use the information we collect to:

• Create and deliver personalised storybooks
• Process payments and fulfil orders
• Communicate with you about your orders
• Improve our services and develop new features
• Send promotional communications (with your consent)

Photo Storage and Security

Photos you upload are stored securely and used solely for creating your personalised storybook. We implement industry-standard security measures to protect your images. You may request deletion of your photos at any time.

Data Sharing

We do not sell your personal information. We may share your data with:

• Printing partners to fulfil your orders (only necessary information)
• Payment processors to handle transactions securely
• Service providers who assist in operating our platform

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

Children's Privacy

Our service is designed for parents and guardians to create books for children. We do not knowingly collect information directly from children under 13. Parents maintain control over all child-related information.